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Many companies are presently benefiting from a KSD
knowledge base system. These benefits include:
Knowledge base systems capture and distribute knowledge
A knowledge base system (or expert system) is a superior
tool for distributing decision-making expertise. Knowledge base systems
provide companies the ability to capture critical business knowledge.
This knowledge can be used in existing applications and made available
company-wide for decision support.
Knowledge base systems are dependable
Loss of an employee does not automatically mean loss of
their knowledge. Expertise may now be readily available and accessible
day or night. Used as a training tool, an expert system provides the
knowledge of the seasoned professional to the more junior employees.
Knowledge base systems have been proven
Thousands of knowledge base systems are operating today
in companies large and small. More than 70% of America's top 500
companies are using knowledge base systems. The systems are providing
savings in the form of time and loss of personnel expertise. A
knowledge base system can reduce decision-making time from weeks to
days, from hours to minutes.
Knowledge base systems are accurate and consistent
Knowledge base systems assure that nothing is
overlooked. They assess all available information and data. They are
consistent and fair in their decision making earning you your
customer's respect. In situations requiring many choices they can
drastically reduce errors.
Knowledge base systems are profitable
Companies utilizing knowledge based systems benefit from
a greater bottom line, an increase in staff and customer satisfaction.
These benefits translate to a competitive edge. Companies that are slow
in adopting this technology find their competition outpacing them as
they struggle with higher training costs, delayed decisions and bad
choices.
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